Privacy Policy

Cyclosouvenir, located at Putteveld 6, 1860 Meise, Belgium, is responsible for the processing of personal data as reflected in this privacy statement. Contact details:
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Putteveld 6, 1860 Meise, Belgium. +32 (0)2 269 45 37 Jo Dierckx is the Data Protection Officer of Cyclosouvenir He/she can be reached at info@cyclosouvenir.be

Personal data we process

Cyclosouvenir processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:
– First and last name
– Address information
– E-mail address

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@cyclosouvenir.be and we will delete this information.

For what purpose and on what basis we process personal data

Cyclosouvenir processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or promotional flyer
– Calling or emailing you if necessary to perform our services
– To deliver goods and services to you

How long we keep personal data

Cyclosouvenir does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 1year

Sharing personal data with third parties

Cyclosouvenir only provides third parties and only when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Cyclosouvenir uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, please send an itemized request to info@cyclosouvenir.be. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Cyclosouvenir will respond to your request as soon as possible, but in any case within four weeks. Cyclosouvenir would also like to point out that you have the possibility to file a complaint with the national regulator, the Personal Data Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Cyclosouvenir takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not well protected or there are indications of abuse, please contact our customer service or via info@cyclosouvenir.be. Cyclosouvenir has taken the following measures to secure your personal data: [insert any other measures you take].
– Security software, such as a virus scanner and firewall.
– TLS (formerly SSL) We send your data over a secure Internet connection. You can tell this by the address bar ‘https’ and the padlock in the address bar.
-DKIM, SPF and DMARC are three Internet standards we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) information.